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ARTICLES & INSIGHTS

Research & Strategy for Practitioners

Practical guides and expert insights on UX research strategy. Written for people who ship products.

ARTICLES & INSIGHTS

Research & Strategy for Practitioners

Practical guides and expert insights for people who ship products.

UX & AI·February 6, 2026

From GUI to Intent: Why Your Carefully Designed Buttons Don’t Matter Anymore

Jakob Nielsen declared the death of the GUI. When users delegate tasks to AI agents instead of clicking through your flows, the new UX battleground shifts from pixel-perfect layouts to API discoverability, data structure clarity, and autonomous action safety.

Viktor BezdekEngineering Leader & UX Strategist
HUMANAI
UX & AI·February 6, 2026

The Mixed-Initiative Interface: Designing Control Handoffs Between Humans and AI

Your AI agent optimizes pricing. Suddenly it makes a decision that looks wrong. Can the user override it? Should they? The hardest UX engineering problem of 2026 is not building AI that acts autonomously — it is building the seams where autonomy transfers cleanly between human and machine without losing state, context, or accountability.

Viktor BezdekEngineering Leader & UX Strategist
Ethics & UX·February 6, 2026

AI-Powered Personalization’s Dark Side: When Conversion Optimization Becomes Surveillance

Your A/B test shows 15% conversion lift from aggressive personalization, but churn jumps 20% next quarter. The game theory of short-term optimization vs. long-term trust demands a new engineering discipline: privacy-preserving adaptation.

Viktor BezdekEngineering Leader & UX Strategist
FRONTSERVICEINFRA
Engineering & AI·February 6, 2026

The Service Design Implications of AI Agents: What Engineers Need to Know

When AI agents become your primary users, your API is your UX. This collapse of system design and service design demands new engineering frameworks for error handling, state management, and trust.

Viktor BezdekEngineering Leader & UX Strategist
UX & AI·February 6, 2026

From GUI to Intent: Why Your Carefully Designed Buttons Don’t Matter Anymore

Jakob Nielsen declared the death of the GUI. When users delegate tasks to AI agents instead of clicking through your flows, the new UX battleground shifts from pixel-perfect layouts to API discoverability, data structure clarity, and autonomous action safety.

Viktor BezdekEngineering Leader & UX Strategist
HUMANAI
UX & AI·February 6, 2026

The Mixed-Initiative Interface: Designing Control Handoffs Between Humans and AI

Your AI agent optimizes pricing. Suddenly it makes a decision that looks wrong. Can the user override it? Should they? The hardest UX engineering problem of 2026 is not building AI that acts autonomously — it is building the seams where autonomy transfers cleanly between human and machine without losing state, context, or accountability.

Viktor BezdekEngineering Leader & UX Strategist
Ethics & UX·February 6, 2026

AI-Powered Personalization’s Dark Side: When Conversion Optimization Becomes Surveillance

Your A/B test shows 15% conversion lift from aggressive personalization, but churn jumps 20% next quarter. The game theory of short-term optimization vs. long-term trust demands a new engineering discipline: privacy-preserving adaptation.

Viktor BezdekEngineering Leader & UX Strategist
FRONTSERVICEINFRA
Engineering & AI·February 6, 2026

The Service Design Implications of AI Agents: What Engineers Need to Know

When AI agents become your primary users, your API is your UX. This collapse of system design and service design demands new engineering frameworks for error handling, state management, and trust.

Viktor BezdekEngineering Leader & UX Strategist

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93 methods. Step-by-step guides. No signup required.

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